Return & Refund Policy
At oriyana.shop, customer satisfaction is very important to us. We strive to ensure that you are happy with every purchase.
Eligibility for Returns
Returns are accepted within 7 days of delivery, provided that:
- The product is unused and unworn
- The product is in its original packaging
- All original tags and labels are intact
Non-Eligible Returns
Returns will not be accepted for:
- Used, washed, or damaged products
- Clearance or sale items
- Damage caused after delivery
- Products returned without original packaging or tags
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team with your order ID
- Share clear photos of the product (if requested)
- Once approved, return or reverse pickup instructions will be provided
Refund Timeline
- Refunds are processed after product inspection
- The refund will be completed within 5–7 business days after approval
- Refunds will be issued using the original payment method
Shipping Charges
- Shipping charges are non-refundable
- In case of an incorrect or defective product sent by oriyana.shop, shipping charges will be refunded
Tread Name: B.M. ENTERPRISE
Name: BALDEVBHAI BIJALBHAI MAKVANA
Email: baldevbijalmakvana2424@gmail.com
Address:
Makhania, Makhania Road,Milk Collection Centre,TALAJA,Bhavnagar,364140Mobile : 9925251277